Abandoning Your Main Characters For A Good Portion Of The Movie.
Seriously, imagine if The Dark Knight Rises took the focus off of Bruce Wayne for 30 minutes after Bane throws him into the Pit in favor of John Blake's problems or if Spider-Man 2 took the focus off of Peter Parker after he quits being Spider-Man and focused entirely on Mary Jane's relationship with John Jameson for 30 minutes before focusing on Peter again with him confessing to Aunt May about Uncle Ben's murder, saving the little girl from the burning building, Doc Ock kidnaping Mary Jane, becoming Spider-Man again, etc. It would be weird now would it? Who in their right mind thought that taking the focus off of Neo, Trinity, and Morpheus (to a certain degree) for 30 minutes in favor of side characters we BARELY know anything about was a good idea? It almost felt like I was watching a spin off until the movie focused on Neo and Trinity again. Yeah we saw Morpheus a during the Zion Battle but he didn't do anything.
Maybe that explains why they shoved all four posters onto the DVD cover instead of just using the one with Neo, Trinity and Morpheus like the previous two movies did.